Effective date: 11 Oct 2025
Who we are: Samgenius Travel Consult (“we”, “us”, “our”) with offices in Kumasi, Ghana and Birmingham, UK.
Contact: info@samgeniustravel.com • +233 53 285 7953 • +44 7506 012347
1. Information we collect
- You provide: name, email, phone/WhatsApp, country preference, CV/education/employment details, passport/ID copies, finances (proof of funds), and messages you send us.
- Collected automatically: IP address, device/browser info, pages viewed, and basic analytics/cookies.
- From third parties (with your consent): schools, employers/recruiters, referees.
2. How we use your information
- Respond to enquiries and provide visa/placement services.
- Prepare and submit applications to schools, employers, and embassies.
- Verify identity/eligibility and prevent fraud/spam.
- Improve our website and services, and send service-related updates.
3. Legal bases (where applicable)
- Your consent, contract (to deliver services), legal obligation, and our legitimate interests (running a safe, effective service).
4. Sharing your information
We share only as needed with: universities/colleges, licensed employers/recruiters, visa centres/embassies, payment providers, email/SMS tools, website/hosting and analytics partners. We don’t sell your data.
5. International transfers
Your data may be processed outside your country (e.g., UK, EU, Canada, USA, Australia, UAE, Qatar, China). We use reasonable safeguards (contractual clauses, secure systems).
6. Data retention
We keep application files as long as necessary for your case and legal requirements, then delete or anonymise them.
7. Your rights
You may request access, correction, deletion, withdrawal of consent, and data portability (where applicable). Email info@samgeniustravel.com.
8. Cookies & analytics
We use essential cookies and basic analytics (e.g., Google Analytics) to improve the site. You can control cookies in your browser.
9. Security
We use reasonable technical and organisational measures; no method is 100% secure.
10. Third-party links
Our site may link to external sites we don’t control. Check their policies.
11. Children
Our services are not directed to children under 16 without parental consent.
12. Changes
We may update this policy and will post the new date at the top.
Contact:
Samgenius Travel Consult • info@samgeniustravel.com